CBIC to Participate in Special Campaign 4.0: A Commitment to Cleanliness and Efficiency

The Central Board of Indirect Taxes and Customs (CBIC) is set to join hands with other government departments in Special Campaign 4.0, running from October 2nd to October 31st, 2024. This initiative, driven by the Department of Administrative Reforms and Public Grievances (DARPG), is part of a nationwide effort to institutionalize cleanliness and streamline government operations by reducing pending matters.

A Focus on Cleanliness and Efficiency

During Special Campaign 4.0, the CBIC will focus on promoting cleanliness drives across its offices while also addressing pending matters, such as public grievances and VIP/MP references. Guidelines for the campaign, issued by DARPG, have been shared with CBIC’s field formations, ensuring that every office is prepared to take part in the mission.

This campaign continues CBIC’s long-standing commitment to cleanliness and operational efficiency, as demonstrated by its participation in Special Campaign 3.0 last year.

Achievements of CBIC in Special Campaign 3.0

In 2023, CBIC made significant strides in tackling pending matters and promoting a cleaner, more efficient work environment. The board:

• Successfully addressed 100% of VIP/MP references, ensuring that matters brought forward by high-priority individuals were handled without delay.
• Resolved 924 public grievances and processed 354 public grievance appeals, contributing to a more responsive and accountable governance system.
• Conducted 2,041 cleanliness campaigns, reinforcing its commitment to workplace hygiene and organizational efficiency.
• Disposed of a staggering 32,448 physical files, thereby streamlining office operations.
• Freed up a significant 2,05,242 square feet of space, enhancing the working environment.
• Earned ₹16,29,982 through the disposal of scrap material, showcasing the financial and environmental benefits of systematic cleanup efforts.
• Additionally, the CBIC prioritized the disposal of smuggled goods, including cigarettes and narcotic drugs, contributing to both the cleanliness and security of the organization.

Are you looking Forward for Special Campaign 4.0 approaches, the CBIC is focused on continuing its drive for cleanliness and pendency reduction. With clear guidelines in place, the board will once again mobilize its field formations to tackle public grievances, clean up office spaces, and dispose of outdated files and materials.

This ongoing dedication to cleanliness and efficient governance not only helps reduce physical clutter but also fosters a more productive and streamlined working environment. Special Campaign 4.0 promises to build on the successes of previous campaigns, furthering the CBIC’s efforts to maintain a clean, efficient, and responsive organization.

I Conclude that, The CBIC proactive participation in Special Campaign 4.0 is a testament to its unwavering commitment to operational excellence and public service. By institutionalizing cleanliness and focusing on reducing pending matters, CBIC is contributing to a broader national effort to create a more efficient, responsive, and clean governmental system.

Stay tuned for updates on CBIC progress during Special Campaign 4.0, as it continues to lead by example in the pursuit of cleaner, more efficient governance.